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New Travel Owner’s Training - 8:45 AM |
Arrival time @ ITH to attend training. Refreshments are provided. | ||||||||||||
9:00 AM - 10:20 AM |
Welcome and distribution of ITH Cruise & Tour Manual. Discussion of ITH office procedures , and defining working relationship between IC, ITH and travel vendors regarding sales, deposits, final payments and distribution of travel document policies, and commissions Presentation and Discussion of: ARC - Airlines Reporting Corporation - Use of ITH’S ARC# for commission earnings for air, car rental, cruise, hotel, tour sales; ARC settlement plan for ticket sales IATAN - International Airline Travel Agent Network - Travel Agent eligibility for inclusion on the IATAN Personnel List and Reduced Rate travel benefits; IATAN Card Requirements CLIA - Cruise Lines International Association; travel agent eligibility for associate membership and CLIA Photo ID Card; online & classroom training; cruise line commissions and reduced rate travel policies IC’S business use of ITH’S membership in ASTA, NACTA, PATH, OSSN Associations; IC’S access to travel training programs from ‘The Travel Institute’; government tourist offices and various travel trade publications in which the IC may participate.
Presentation & Discussion of Cruise & Tour Manual Sections:
ITH Preferred Tour Operators Results Travel Marketing Login; Introduction to this user friendly web site which provides list of pre ferred travel vendors, commission percentages, weekly cruise digest newsletter, State Department Travel Advisories and Marketing Resources; Quick Reference Guide; Tour Operators Profiles; Travel Insurance Vendors, comparison of policies and signed waiver examples. |
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10:20 AM - 10:35 AM |
Mid-morning break | ||||||||||||
10:35 AM - 11:45 AM |
VAX is one of the travel industry’s major online booking engines used by travel agents to book air, cruise, hotel and tour reservations for approximately 20 different tour companies. Travel agents booking leisure travel need to know how to use this booking engine. Introduction & Sign-In. Each participate will receive a temporary log-in and password to participate in the class ‘hands-on’ instruction. The instructor will conduct a quick overview of the VAX program and then proceed with sample itineraries for participants to use during these exercises. | ||||||||||||
11:45 AM - 12:00 N |
Late morning break | ||||||||||||
12:00 N - 1:00 PM |
Hotels | ||||||||||||
| Hotel Booking Options ; Hotel & Travel Index Link; CCRA Hotel Online Booking
Amadeus User Products for IC
Forms -- Office, Customer Use
NOTE: Timeliness: ITH requests participants arrive at 8:45 AM at the latest. The amount of travel industry material for presentation and discussion requires on-time schedule observance throughout. Dress: Please dress comfortable. Business casual attire is most acceptable. Limited Seating: The classroom provides five desk areas with computers. Husband/wife or partners will sit comfortably with two to a desk. Tuition Payment: $100 Course tuition must be pre-paid or arrangements made to pay morning of class start. |
