WORLDSPAN AVOCATIONAL ONLINE TRAINING - 2008

“Introduction to WORLDSPAN ”

• Individuals NEW to the travel industry (as owner or employee) desiring a basic computer training regimen in using the Worldspan GDS for client air, auto rental, hotel and rail reservations.
• Home based travel agents seeking to provide a higher level of customer service by offering a more complete reservations service for all modes of transportation.
• Individuals looking to increase their opportunities for employment with a travel agency, travel whole- saler or as an airline reservationist.
• 

WSVS Course Outline - (VS = Viasinc Software)

Subjects Covered: (in order of presentation):

Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability con- tinuation entries, display flight service info from availability, brief introduction to ACCESSPLUS, book flights, book connecting flights, enter a name into a PNR, enter a phone number into a PNR, enter a ticketing date into a PNR, enter a received-from into a PNR, enter form of pay- ment remarks, enter general remarks, enter mailing address remarks, GFAX messages, enter OSI messages, enter SSR messages, enter SSR frequent traveler messages, cancel itinerary segments, shortcut entry to cancel and rebook itinerary, change passenger data, delete pas- senger data, display a seat map, assign specific seats, assign seats by area, cancel seat as- signments, car availability, vehicle type codes, car availability, specify vendor in availability, change vendor in availability, specify vehicle in availability, change vehicle in availability, spec- ify vehicle and vendor in availability, class and type availability modifiers, plan identifier avail- ability modifier, location availability modifier, book vehicle from availability display, corporate ID and frequent traveler sell modifiers, special equipment sell modifier, special information sell modifier, additional sell modifiers, modify existing car segment, car information displays, car location displays, car rule displays, car rule displays from car segment, car detail displays, car detail displays from segment, displaying a hotel list, displaying hotel details, displaying hotel availability, displaying hotel rate rules, book a hotel room, booking a hotel room, fare displays and fare rules, retrieve a fare display, additional fare display entries, display fare rules, display more fare rules, itinerary pricing, ticketing facts field, pricing an itinerary, rebook itinerary in least-expensive class, additional itinerary pricing entries, name-select modifier, segment-select modifier, additional itinerary pricing modifiers, ticketing, add modifiers to print ticket entry, other ticketing arrangements - PTA and TOD, agency queue system, count queues in system, access queues in system, place a PNR on queue, reduce a party, divide a PNR, divide a PNR by name numbers, divide a PNR by passenger number within name number, converting currency, calcu- lator functions, calculate calendar dates, display current time of day in another city, switching agent assembly areas, HELP system, INFO system, direct reference system

Average Completion Time: 30 hours.

Time Given: 40 hours.

Tuition cost including workbook:     $159.00 (plus $10.00 Shipping & Handling)

Enrollment: Complete Enrollment Form with credit card payment info and fax Enrollment Form to 713 268 2626 for processing.

Once student completes Enrollment Form and tuition payment is received and processed, the student workbook and start-up CD is priority mailed. The CD, when loaded on student’s computer, provides a Login, Password and desktop short cut to the sign-in process for the student to access the online train- ing module server. The system tracks the students time used and advises the student of training time remaining.

Payment Method: Full payment at time of enrollment. Cash, check or credit card.

Cancellation/Refund: Application for refund must be made within the first week of ordering. NO RE- FUND after the first week. A $35 Processing Fee will be deducted from all refunds.

Course Reservations: Please call ITI - 713 785-4268 or email - ititraining@wt.net

Course Dates: Online training students may enroll at any time.

Support Policy: The Online Training Course was designed to be all-inclusive and self-explanatory. However, a reasonable level of e-mail support will be provided. Telephone calls cannot be accepted. The main support contact reference is available within the software.

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